Fin365
Custom client journeys, staff tools and reporting around the Fin365 CRM.
Explore Fin365Financial advice technology integrations
Create one clearer workflow across CRM, portals, documents, product research, platforms and reporting.
These pages explain the likely custom layer, source-of-truth boundary and a practical first workflow.
Custom client journeys, staff tools and reporting around the Fin365 CRM.
Explore Fin365Onboarding, annual reviews, workflow and reporting connected to Xplan.
Explore XplanAdvice-firm workspaces and client workflows on Financial Services Cloud.
Explore SalesforceFocused client and staff experiences around a wealth-management CRM.
Explore PractifiConnect product recommendation work to CRM, advice production and implementation.
Explore ProductRexTechnology Luminair can assess
Inclusion below is not a claim of vendor partnership or a completed integration.
The relationship, workflow or planning systems that often need to remain authoritative.
Specialist tools that may need clean inputs, review handoffs and visible downstream actions.
Investment, superannuation and portfolio information that can inform service and implementation workflows.
Identity, documents, signatures, communication, finance and reporting tools around the advice process.
Bring forms, documents, appointments and requests into a clearer client journey even when several systems sit behind it.
Read existing information and return approved changes to the right system instead of asking staff or clients to type it again.
Show the owner, stage, due date, blocker and next action across work that currently disappears between systems.
Hold sensitive client or advice changes for human review rather than treating every integration as an automatic write.
Create a management view of service progress, delayed work, missing information and operational exceptions.
Define retries, error handling, reconciliation and support ownership so a failed connection does not silently lose work.
Luminair maps ownership, read and write rules, approval points, identifiers, failure handling and support boundaries before the build becomes difficult to reverse.
Usually owned by the CRM or advice platform selected by the firm.
Owned by the governed document store and signing service, with links and status returned to workflow.
Owned by the specialist product, not copied into a new calculator without a clear reason.
Luminair can provide the focused interface that coordinates actions across the agreed systems.
Ways to begin
Map systems, records, access, risk and the smallest useful connection before committing to a full build.
Connect one client or staff process from trigger through approval, update and reporting.
Build a larger client or staff experience across CRM, documents, workflow and operational reporting.
A connected portal or staff application commonly costs $25k-$45k + GST. A discovery scope may be the safer first step when access or ownership is unclear.
No automatic claim is made. The list reflects systems Australian advice firms may ask about. Current APIs, permissions, vendor support and the firm’s licenses are verified before a connection is promised.
Not unless a specific page or written proposal says so. Luminair is an independent advice-technology consultancy and software developer.
No. Bring the process problem and systems involved. Access and technical feasibility are checked before the delivery scope is committed.
The options may include an approved export, file exchange, vendor-supported automation or keeping the step manual. Luminair will not disguise a brittle workaround as a dependable integration.
Potentially, but migration is a distinct data, operating-model and cutover project. It should not be assumed inside a small workflow integration.
The vendor supports its platform. Luminair supports the custom software it builds. The agreement records how faults are diagnosed and handed between providers.
Choose one high-friction workflow, name the people affected and agree which system should own the final record. That is enough for an initial fit call.
Daniel Rickard leads the process and system mapping, identifies the smallest useful connection and coordinates with vendors or implementation partners where access and platform responsibilities need to be agreed.