Privacy
Privacy Policy
A plain-English summary of what we collect, why we collect it, and how we handle information sent through this website.
Last updated 12 April 2026
Who this policy covers
This policy applies to personal information collected by Luminair Capital through this website, enquiry forms, email, meetings, and related business development conversations.
It does not cover the privacy practices of third-party platforms that may be linked from this site or used by a client as part of its own technology stack.
Information we collect
When you contact us, we may collect your name, email address, firm name, role, project context, system details, and any other information you choose to include in your message.
We may also collect basic website analytics such as pages visited, approximate location, browser type, device type, referring page, and interactions with the site.
How we use information
We use personal information to respond to enquiries, understand the problem you are trying to solve, prepare proposals or statements of work, deliver services, manage client relationships, and improve the website and our services.
We may also use contact details to follow up on an active enquiry or send relevant business updates. You can ask us to stop non-essential communications at any time.
Disclosure and service providers
We may disclose information to service providers that help operate the website, send emails, host infrastructure, manage analytics, or support delivery. These providers may include hosting, email, analytics, CRM, and project delivery tools.
We do not sell personal information. We only share information where it is needed for the purposes described in this policy, required by law, or authorised by you.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We keep information for as long as needed for the purpose it was collected, for legitimate business records, or to meet legal and accounting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Access, correction, and contact
You can ask to access or correct personal information we hold about you. We may need to verify your identity before responding.
For privacy questions, requests, or complaints, contact daniel@luminair.au. We will review the request and respond within a reasonable time.