Privacy Policy

Who this policy covers

This policy applies to personal information collected by Luminair Capital through this website, enquiry forms, email, meetings, and related business development conversations.

It does not cover the privacy practices of third-party platforms that may be linked from this site or used by a client as part of its own technology stack.

Information we collect

When you contact us, we may collect your name, email address, firm name, role, project context, system details, and any other information you choose to include in your message.

We use Google Analytics to collect basic website-use information such as pages visited, approximate location, browser type, device type, referring page, and interactions with the site.

How we use information

We use personal information to respond to enquiries, understand the problem you are trying to solve, prepare proposals or statements of work, deliver services, manage client relationships, and improve the website and our services.

We may also use contact details to follow up on an active enquiry or send relevant business updates. You can ask us to stop non-essential communications at any time.

Disclosure and service providers

We use service providers including Vercel for website hosting, Google Analytics for website measurement, and Resend for transactional email. Client delivery may use additional providers agreed for the project.

Some providers may process information outside Australia. The applicable provider and data-location position is confirmed for client projects before work begins.

We do not sell personal information. We only share information where it is needed for the purposes described in this policy, required by law, or authorised by you.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We keep information for as long as needed for the purpose it was collected, for legitimate business records, or to meet legal and accounting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Access, correction, and contact

You can ask to access or correct personal information we hold about you. We may need to verify your identity before responding.

For privacy questions, access or correction requests, or complaints, contact daniel@luminair.au. We will acknowledge the request, review the circumstances, and respond within a reasonable time.