Client Portals

Give clients one secure place to complete tasks, upload documents and see what happens next.

Luminair builds branded client portals connected to Fin365, Xplan, Dynamics and the systems your firm already uses.

A simpler experience for clients and a clearer view for staff.

Clients can

  • Sign in securely
  • Complete onboarding and annual reviews
  • Upload requested documents
  • Book appointments
  • See outstanding actions
  • Access reports and advice documents

Staff can

  • Monitor client progress
  • Identify missing information
  • Manage approvals and handoffs
  • Trigger reminders and tasks
  • See client activity
  • Report on completion and service levels

Typical first release

Start with one useful journey, then add what proves valuable.

Secure sign-in

Client home

One onboarding or annual-review workflow

Document requests and upload

Staff progress view

Notifications

CRM connection

Client portal

CRM records

Identity and access

Documents

Workflow and reporting

Commercial model

Custom to your firm, built on a maintained foundation.

Your branding, workflows, permissions, integrations and client-specific features are designed around your firm. Luminair retains reusable technical components so the software remains supportable. Ownership and repository access are agreed before work begins.

Security, data and continuity

Representative demonstration

A real client portal, beautiful on every screen.

Captured from Luminair's working demonstration portal. The interface is real; the client information is fictional.

The Luminair client dashboard, showing Steve Jobs his plan position, next action, financial pulse and priorities
The responsive Luminair client dashboard on mobile, showing Steve Jobs an adviser action and plan update

Working demonstration interfaceFictional client data

Timing and investment

Portal foundations commonly cost $12k–$20k + GST.

Connected portals commonly cost $25k–$45k + GST and take 8–14 weeks. Larger platforms start from $50k and are delivered in stages. Final scope depends on access, data quality and integration complexity.